I hear all the time from customers that they thought the door motor was struggling for days,weeks, sometimes months. A motor can sometimes pull all the weight of the door-But that makes the door operater work hard and that can damage the motor or on Genie Motors especially it can strip the trolley. The trolley can be easily replaced but it can finish striping out while the motor is running up, then the door can come crashing down. Which could be dangerous.

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